SMS Notification Program

Last updated August 25, 2026

Max May SEO operates a text message notification program for its clients. This page describes exactly who receives messages, how they consent, what is sent, and how to stop.

Who receives messages

Only two groups receive text messages from Max May SEO:

• Business owners who have engaged Max May SEO for marketing services
• Staff members those owners have specifically authorised to receive alerts

No messages are sent to consumers, prospects, or members of the public. There is no public sign-up form because the program is not open to the public.

How consent is obtained

Consent is collected as part of client onboarding, in a documented workflow:

1. A business owner engages Max May SEO for marketing services under a written agreement.
2. During onboarding, the owner is asked whether they want text notifications when a new customer enquiry arrives. This is asked directly, and the default is no.
3. If the owner says yes, they supply their own mobile number and confirm agreement in writing by email, or verbally during a recorded onboarding call.
4. The owner is shown this page and the disclosures below before the number is enabled.
5. The number is then added by Max May SEO. No number is ever added without the owner asking for it.
6. If the owner wants staff members to receive alerts, the owner obtains that person's agreement and supplies the number, confirming in writing that the individual has agreed.

Consent is never bundled into another agreement, never pre-checked, and never a condition of purchasing any service. A client can decline text notifications and still receive every other service without change.

What is sent

A short operational alert when a new customer enquiry arrives from a lead source, containing the customer's name, the service requested, the city, and the customer's phone number so the enquiry can be answered promptly.

Example:

Max May SEO: New lead from Thumbtack. Dana Whitfield, Electrical panel upgrade, Beaverton 97005. Customer phone 503-555-0100. maxmayseo.com. Reply STOP to opt out.

No marketing, promotional, or advertising content is sent through this program.

Required disclosures

• Message frequency varies and depends on activity in the client's account. Typically a small number of messages per day, and often none.
• Message and data rates may apply.
• Reply STOP at any time to stop receiving messages. Reply HELP for assistance, or email [email protected].
• Carriers are not liable for delayed or undelivered messages.
• Mobile numbers are never sold, rented, or shared with third parties for marketing or promotional purposes. No mobile information is shared with third parties or affiliates for their own marketing use.

How to stop

Reply STOP to any message. Removal is immediate and automatic. You may also email [email protected] and ask to be removed, which will be actioned the same business day.

More information

See the Privacy Policy and Terms of Service.

Contact

Max May SEO
Portland, Oregon
[email protected]